Customer service - Expertise - Experience - Efficiency - Quality products

Data Telcom is an independent hardware distributor and broker of new, refurbished and used IT equipment for high performance technology infrastructures.


About today's reality

The business world has changed quite a bit in the last 20+ years.
Today, with the Internet being so important to businesses, companies need to respond faster and more efficiently to their customers’ needs. Failure to do so results in your competition winning the business! Bottom line, speed and efficiency are key!
Also, the global economy is now a fact of life that all businesses have to come to grips with. To survive and grow, companies must embrace it wholeheartedly.
Nowadays, more often than not, budgets shrink yet, requirements increase. Companies must do more with less. The implementation of robust, reliable, flexible and secure IT infrastructures is a constant need for all businesses looking to increase:
  • Their market share
  • Its clientele
  • Their products and services portfolios
  • The quality of their offerings
  • Etc…

This is where Data Telcom comes in

Above all, we focus on the quality of the products we provide, unparalleled customer service and finally, efficiency.

Data Telcom is an independent IT hardware equipment broker that was founded in 2014 by Marc Dugré to assist resellers, system integrators and service providers with their hardware needs, when regular channels are unable to deliver what is required.

When it comes to achieving and satisfying your business’ IT requirements, Data Telcom is your partner of choice for all your needs in networking and telecommunications equipment, servers, storage systems and all their associated peripherals.

About Marc Dugré

Marc Dugré is a programmer by trade who started his sales career in IT distribution back in the early 1990s, where his clientele consisted of  resellers, systems integrators and service providers.

Career path

  • 1991 – 1999, he worked for value-added IT hardware distributors specializing in mass storage, networking, telecommunications and security solutions.
  • 2000 – 2005, he worked for resellers selling various IT solutions and professional services to end-users.
  • 2005 – 2013, he worked for an IT hardware broker where he once again was selling to resellers, systems integrators and service providers.

Further to leaving that hardware broker in late 2013, Marc went to work for one of his U.S. suppliers for several months, where his duties were to generate hardware sales and develop the Canadian market for his employer.

This is when the opportunity to start his own company presented itself and he took it! In March of 2014, Data Telcom Technology was born.

Why Data Telcom?​

  • Distributors buy from manufacturers.
  • Resellers buy from distributors
  • End-users buy from resellers, systems integrators and service providers

That’s the way it’s mostly always been and most likely will continue to be. At least for the foreseeable future. There is a niche for other players though and that’s where Data Telcom can be found.

Technologies evolve

The one constant in the world of information technologies you can always count on, is that technologies evolve and new products come out every year. Regardless of whether you are a corporations, government body or an  institutional end-user, when buying products you buy hardware that will address your needs for years to come. New products replacing older ones creates a bit of a situation.

When new products are released, the ones they are replacing are slowly being phased out and eventually, are no longer available. However, legacy infrastructures still need to be supported, maintained as well as updated and upgraded. They need to be for many years.

This is where Data Telcom comes in.

About our business model

Our business model is business-to-business (B2B) and our clientele consists exclusively of resellers, systems integrators and service providers. We are an independent IT hardware broker of new (current and discontinued), refurbished and used IT hardware products. Our raison d’être is to:

  • Source products, wherever they may be, meeting our customer’s criterias
  • Deliver those products quickly. 
    • Deliver those products at prices that are equal or better than the prices they would have paid when buying from regular established channels.

About the Data Telcom advantage

Supplying products at the right price is somewhat easy; the hard part is what happens after the products are delivered, installed and become operational. What happens when products become problematic?

Our approach

Recognizing that is why Data Telcom and every member of our team, approach every customer and every opportunity with post-sales customer service in mind. We don’t want any problems when it comes to products we supply. However, since we are talking about mechanical products, whether we want it or not, problems are inevitably bound to occur at some point. That’s why we make sure that the products we source and deliver to our customers meet our norms and quality standards:

Norms and standards

All the products we supply must meet the following criterias:

  • They are vendor originals and quality third-party compatible that come from established, reliable and trustworthy sources.
    • In the case of refurbished equipment:
      • The products have been thoroughly cleaned and rigorously tested.
      • All configuration parameters have been set back to factory default.
      • The products aren’t damaged in any way.
  • Whether they are new, refurbished or used, the products we supply are backed by a solid warranty.
    • We offer
      • A lifetime warranty on memory and third-party compatibles products
      • A minimum 1-year warranty on all other products.

Quality and reliability are just as important as pricing

We are not the least expensive supplier there is. This being said, our customers rest easy knowing that when they deal with Data Telcom, They’ve made the right decision. Regardless of whether they buy new, refurbished or used hardware, they know they are getting quality products every single time, that are all backed by a solid warranty.

Our customers also know that, should they run into situations where products we supplied are problematic, we are there to support them. If the problematic items are still under warranty, we get the products repaired (at our expense) or replaced (also at our expense). For out of warranty products, we source the best option available on the market and make sure it’s delivered quickly.

We offer more than just products

Supplying products is only one aspect of the overall picture. Every member of our team having worked in the IT industry for over 28 years, we are regularly called upon to provide suggestions and recommendations. A value-add service that our clientele recognizes and appreciates greatly.

The above mentioned are just some of the reasons why a number of Data Telcom’s customers are companies that go back to Marc Dugré and his team’s early days in IT distribution.

Products we supply

A global network of suppliers and continuous access to over $60M in inventory enables us to supply a multitude of new, refurbished and used products from a multitude of vendors at very attractive prices. However our key strengths are in products from the following vendors.

Networking and telecommunications

Servers and data storage systems

We supply primarily new and pre-owned refurbished vendor original products and quality third-party compatibles.

Although we are able to supply them, unless absolutely necessary, we prefer to stay away from used equipment. Why?

Because although refurbished technically means used, the differences between refurbished and used equipment are quite significant and far from negligible!

About the benefits of refurbished hardware

Refurbished products enable our customers’ sales and services divisions to extend the life of their end-users’ legacy infrastructures but, it doesn’t stop there! Buying tested and proven refurbished hardware makes good business sense.Why?

  • Combining refurbished products with newer cutting edge technologies enables end-users to reduce capital expenditures without sacrificing performance.
  • Since pre-owned refurbished hardware equipment can be purchased at prices up to 95% less than their original cost, buying refurbished hardware enables end-users with limited budgets to acquire technologies that would otherwise be out of their reach.
  • As an added bonus, buying refurbished hardware can also result in:
    • Savings being, if so desired, reinvested in the business.
    • Improve productivity.
    • Maintain and possibly improve ones competitive edge in the marketplace.

Let’s keep the conversation going

If having a supplier who is a pro-active business partner, that contributes to your continued growth and success and who’s there for you at all times, is of interest to you, join our customers’ ranks by opening an account with us. We can guarantee that you’ll be pleasantly surprised by the results.

Supplying products and recommending alternative solutions are just two of the things Data Telcom does. We are always on the lookout for buying opportunities. If you and/or your end-users’ have products on hand that are no longer being used, those may still have value. That’s where our buyback program comes in. This service enables you to turn that unused equipment into cash or use the buyback value as a credit towards the purchase of newer products.

Lastly, we are always looking for ways to improve our offerings and ways we can better service our customers. Do not hesitate to contact us at any time. We welcome your feedback and stand ready to assist you at all times.